API continuously looks for opportunities to engage our many airline partners and their crew members while also identifying and executing mutually beneficial interactions. MyCrewCare is our crew-facing mobile app that crew members access on their phones to view recent and upcoming layovers with real-time changes to their planned itineraries taking place within the core API ACES system. CancelMYRoom Many of [...]
In the majority of New Zealand ports, there is limited amount of suitable crew hotel inventory. Hotels are either electing to temporarily close or remain open on skeleton staff, and it is a difficult market to house crew members and achieve savings while doing so. In order to meet this head-on, API has led market [...]
API has been the worldwide leader in crew accommodations solutions for over 35 years. We make sure over 20,000 crew members from more than 85 airlines rest comfortably every night with the help of our proprietary technology, unique software solutions, and our highly experienced team. We work hard to make sure your crew is happy, [...]
The Travel Industry Dictionary defines a hotel site inspection as “a visit to a hotel property or other establishment for the purpose of evaluation.” The hotel site inspection is an imperative step in our Sourcing & Contracting process as this evaluation enables our team to confirm that the hotel is compliant with specific requirements that API airline partners have [...]
Our Executive Director of Industry Relations and Business Development, Erika Cianciulli, takes a moment from home to explain what API has been doing during the COVID-19 pandemic. The API team stands ready to work with you to increase efficiency and develop the most cost-effective relationships possible. API is the World Leader in Crew [...]
ACES and API Operation Centers Adapt to Industry Challenges When travel restrictions and quarantine requirements were issued by governments around the world, the aviation and hospitality world was sent into turmoil. Flight schedules were seriously disrupted, hotels closures were rampant, and airline crew members were displaced from their typical layover hotels. Our airline partners had [...]
One of the areas that API have been very active in over the past couple of months, as the industry continues to remain unstable under the effects of the global Covid-19 pandemic, has been in identifying opportunities for airlines to realize savings and efficiencies in the costs of crew accommodation across their global networks. With [...]
COVID-19 has left an indelible mark on the aviation industry. For essentially all of the aviation world, its entrance will be remembered as a single point in time, early 2020, and mentioned as a single-word event, “COVID.” The memories it evokes will be those of contraction, reduction, and uncertainty. It was an unplanned and unwelcomed [...]
An article published by the Associated Press was featured in the June 8, 2020 edition of The New York Times mentioning three of API’s main hotel partners, Marriott, Hilton and IHG. Each of these hotel chains are consulting with industry experts to develop new standards for cleaning and sanitization. Marriott and IHG are both working [...]
Ramzi Kamel, our Chief Commercial Officer here at API, recently received the following letter from AeroMexico: June 5, 2020 Dear Ramzi, I wanted to take this opportunity on behalf of the AeroMexico Team to express my sincere gratitude for your dedicated support during the challenges of the Covid-19 pandemic. After an exhaustive evaluation of the [...]
