API’s core mission is to take excellent care of your crew while driving savings and efficiencies for your airline. One of the most frustrating experiences for a crew member is not having all the relevant information for their layover. In particular, communication about, and coordination of, ground transportation can avoid inconvenience, frustration and delays for [...]
DIRECTCONNECT API’s core mission is to take excellent care of your crew while driving savings and efficiencies for your airline. Our newest proprietary advancement in reservation technology gives our operations agents full visibility into all available rooms in a defined geographic location. No more making multiple requests and waiting for a response from the hotel. [...]
It is not just about calling hotels and negotiating terms once a year. You need a strategy, driven by data and analytics that tells you where and when to focus your efforts in order to maximize savings and optimize the layover experience for your crew. But don’t stop there - you should be able to [...]
35 Years of Airline Crew Accommodations Management API pioneered Crew Accommodations Management and today we remain the most TRUSTED provider in the industry. We have grown to manage crew logistics for more than 85 clients since our start in 1984 by living the following values: We always do the right thing We make good promises [...]
With the Holiday Season now upon us, normal traveling anxiety has taken a new form this year. Those traveling, as well as their families and friends, have understandable concerns about the possible dangers of traveling during a pandemic. From the very start of the World Health Organization's declaration of the Coronavirus pandemic, airlines and hotels [...]
API continuously looks for opportunities to engage our many airline partners and their crew members while also identifying and executing mutually beneficial interactions. MyCrewCare is our crew-facing mobile app that crew members access on their phones to view recent and upcoming layovers with real-time changes to their planned itineraries taking place within the core API ACES system. CancelMYRoom Many of [...]
In the majority of New Zealand ports, there is limited amount of suitable crew hotel inventory. Hotels are either electing to temporarily close or remain open on skeleton staff, and it is a difficult market to house crew members and achieve savings while doing so. In order to meet this head-on, API has led market [...]
The Travel Industry Dictionary defines a hotel site inspection as “a visit to a hotel property or other establishment for the purpose of evaluation.” The hotel site inspection is an imperative step in our Sourcing & Contracting process as this evaluation enables our team to confirm that the hotel is compliant with specific requirements that API airline partners have [...]
