Airline Crew

We understand how complex managing an Airline’s operations can be. API’s value proposition is to support you with one of the most important aspects of your operation: your crew.

Through our services and technology, we provide unparalleled savings on accommodations and stress-free operations management. We utilize our proprietary technology, highly-experienced team of service professionals, and our end-to-end solution to transform the management of your crew travel.

Over 35 years ago, API pioneered crew accommodation management and we are proud to continue our legacy of innovation and excellence today.

By the Numbers:

  • 100 Airlines Globally
  • 27,000 Crew Members Accommodated Daily
  • 45 Airline CMS System Integrations
  • 10 Million Rooms Reserved Annually
  • 23 Locations Worldwide
  • 24/7/365 Operation Centers Around the World
    • New York
    • Hong Kong
    • São Paolo


  • Airline Flight Crew Planning
  • Irregular Operations (IROPS)
  • Market Research, Destination Analysis
    • Conformity to Airline Requirements & Union Rules
  • Hotel & Ground Transportation Sourcing
  • Property Site-Inspections
  • Negotiations & Contract Execution
  • Ongoing Account Management
  • Integration with Airline CMS Systems
  • Electronic RFP Processing – JetRFP
  • Mobile platform – MyCrewCare
  • Electronic Hotel Billing & Reconciliation
  • Live Chat 24/7/365
  • Business Analytics
  • And More…


API is fully aware of how important it is to handle your passengers quickly and effectively during an irregular operation scenario. We have a robust technology and service solution to create a connected passenger experience and help you protect your Airline’s brand value. Click below to learn more.

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