AN OPEN LETTER TO OUR PARTNERS REGARDING COVID19:
Providing your crew with the best and most efficient layover experience is our top priority. Our goals have not changed during the global Coronavirus (COVID-19) outbreak. We are committed to continue to provide exemplary service to our clients, with as much flexibility as possible.
Our Business Continuity Plan is in place and we have taken active measures to keep our team members around the world safe, healthy and available to serve our clients. All of our teams have remote, work at home capability, and remain fully engaged.
With the high amount of hotel closings, it is important to have contingency plans for your crew. API will continue to work with you on dynamic contingency plans which include backup hotels, ground transportation and support from our 24/7/365 Operations Team.
We are here and we will work together with our clients and suppliers, to get through this difficult time.
Stay healthy & safe!